Additional Information about Lifestyle Protection
Options
Will I be
able to increase my cover in the future?
Will I be
able to reduce or stop paying my premiums?
Does the plan
have a cash-in value?
Will
my premium payments change in the future?
Medical and
other details we may need
What
will my payments be?
What are the
charges?
What about
tax?
How
do I claim?
What
will stop the plan paying out?
What
if I change my mind?
What
if I am unhappy with the service I
receive?
Are
we covered by the Financial Services Compensation Scheme
(FSCS)?
Where can I
find out more?
Important
Information
Will I be able to increase my cover in
the future?
You should regularly
review your cover to ensure it continues to meet your needs. In
particular you should consider how your earnings and living costs
have changed since your last review.
Cover for monthly
benefits is automatically increased in line with the Retail Prices
Index each year. This is subject to a maximum increase of 10% each
year. You do not need to do anything to qualify for these automatic
increases and your premiums will not increase.
You can apply to
increase the amount of your cover at any time, as long as your plan
has at least five years left to run. We may need you to provide
additional medical or other information.
Your premium payments
to us will increase.
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Will I be able to reduce or stop
paying my premiums?
You can reduce your
premiums and the level of your benefits at any time.
If you stop paying
premiums, your cover will end and you will not get any money
back.
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Does the plan have a cash-in
value?
Your plan has no
cash-in value at any time.
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Will my premium payments change in the
future?
We may need to review
your premiums in the event of you changing occupation or living
abroad.
If you have critical
illness cover we may need to change premium payments in the future
because of factors such as our claims costs. We will give you 30
days notice before making any changes.
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Medical and other details we may
need
Your application
will include questions about your medical history, earnings,
occupation and other personal circumstances. We may request
additional medical evidence to support your application at our
expense.
Your benefits may be
affected if you do not disclose all the relevant information we ask
for when you take out your plan.
After your plan starts
you must notify us of changes to your personal details or if you
start living abroad. If your plan includes Income Protection or
Waiver Of Premium cover, you must notify us if you change your
occupation.
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What will my payments be?
Your documentation
will show the details of the cover you have chosen.
Your premium payments
will depend on several factors including your age, sex, smoking
habits, medical history, and upon the level and features of the
cover you choose. We will tell you the actual cost you will
pay once we have assessed your application.
Premiums are collected
monthly by direct debit.
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What are the charges?
The premium payments
shown in your documentation include all the costs and expenses of
providing the types of cover you chose.
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What about tax?
Under current tax
law all of the benefits provided by your plan will be paid free of
Income and Capital Gains Tax.
If it is likely that
your estate will be liable for Inheritance Tax if you die, you
should consider writing your plan in trust for your dependants. You
should consult a solicitor for advice on legal matters.
Tax rules may
change.
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How do I claim?
To make a claim under
your Plan, simply write to our Claims Department at Foresters,
Foresters House, Cromwell Avenue, Bromley BR2 9BF, telephone on
08457 990011.
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What will stop the plan paying
out?
This depends on the
types of cover chosen. Please refer to the ‘What is not covered’
section for each benefit.
We may apply specific
exclusions when we accept your application. If applicable we will
notify you of these exclusions before your plan commences.
Please also remember that we may not pay out
if the information you supplied when you started your Plan is
inaccurate or incomplete.
Full details of the
exclusions and limitations are contained in the Terms and Conditions.
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What if I change my mind?
After we have approved
your application we will send you a notice of your right to cancel.
This gives you 30 days in which you can change your mind about
taking out this plan and have your premiums returned.
If you wish to cancel
your Plan, simply complete the cancellation notice and return to
Foresters, Foresters House, Cromwell Avenue, Bromley, BR2 9BF.
After the initial
cancellation period, you can cancel your plan at any time by
writing to us.
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What if I am unhappy with the service I
receive?
We take the
concerns of our members very seriously. If you are unhappy with any
aspect of the service provided by us you should write to the
Customer Relations Officer, Forester Life, Foresters House,
Cromwell Avenue, Bromley BR2 9BF.
If we do not deal with
your complaint to your satisfaction, you can complain to: The
Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall,
London E14 9SR. Tel: 0845 080 1800. Making a complaint will not
prejudice your right to take legal proceedings.
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Are we covered by the Financial Services
Compensation Scheme (FSCS)?
Yes. This means that
you may be entitled to compensation from the FSCS in the event that
we cannot meet our obligations.
This depends on
the type of business and the circumstances of the claim, but
insurance arranging is covered for 100% of the first £2,000 and 90%
of the remainder of the claim, without any upper limit.
Further
information about compensation scheme arrangements is available
from the FSCS website www.fscs.org.uk.
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Where can I find out more?
Your financial
adviser will be able to explain about the benefits of the Lifestyle
Protection Options Plan in more detail. Full details are set out in
the Terms and Conditions.
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Important Information
This information
is issued by Forester Life Ltd, Foresters House, Cromwell Avenue,
Bromley, BR2 9BF.
This
information complies with the Statements of Best Practice for
Critical Illness Cover and Income Protection Cover which are issued
by the Association of British Insurers (ABI). For copies of these
statements you can write to the ABI at 51 Gresham Street, London
EC2V 7HQ.
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